Thanks for shopping with refrigerantu.shop. To keep track of your order, contact support@refrigerantu.shop so we can provide you the order’s tracking number.
Note that delivery dates displayed on product detail pages and tracking information are estimates only.
Shipping Method
Shipping Fee ：Free Shipping
Taxes, Duties and Customs：Orders delivered outside the United States may incur import taxes and fees. refrigerantu.shop does not collect these fees and they are not included in the purchase price on our website.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 0-24 hours of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Transit Time
| Country/Region | Estimated Delivery Time | Shipping Cost | Courier |
| Contiguous US | 2~4 business days | Free Shipping | FedEx |
Total Delivery Time = Processing Time + Shipping Time
Shipping times may vary, depending on the size of the package and the delivery location.
Shipping Area
【 United States】
Due to delivery constraints, we are currently unable to ship to PO Boxes, APO, or military area addresses.
We currently ship within the contiguous United States only. Unfortunately, this does not include shipping to Alaska or Hawaii and US Territories – Puerto Rico (PR), US Virgin Islands (VI), American Samoa (AS), Guam (GU), Northern Mariana Islands (MP).
If you have any questions, you can contact our customer service deboorabwell@gmail.com. Thank you for your support!
Fulfillment Address
1005 Grand St, Brooklyn, NY 11211, USA
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 0 to 48 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
If your order is delayed, please contact us via email support@refrigerantu.shop , we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
If you need help with an order submitted on our site, please email us today. This includes requests to change items, delivery address and also when a customer has changed their mind and no longer wishes to receive an order they have placed with us.
Before submitting your order, please check your shopping cart carefully to ensure order accuracy. If you need to make any changes or wish to request a cancellation of your order, please contact our customer service representative as soon as possible after your order is submitted to us.
Email contact information: support@refrigerantu.shop
- We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can’t be canceled once the parcel is shipped out.